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This Emergency Procedures guide is intended to assist members of the SSU community in responding to emergencies that they may confront in the course of their duties. It should be kept nearby and consulted if one of the identified emergencies occurs.
This guide should be used in conjunction with each building’s Emergency Action Plan, which includes important planning, response and recovery information, including evacuation and lockdown planning, key emergency resources and designated area, building and floor marshals. Emergency Marshals have the primary role of assisting with the safe and orderly evacuation of buildings during emergencies.
No matter the emergency, it is critical that students, faculty, staff, and guests of the University be familiar with campus procedures and considers their own person preparation for emergencies and how they would respond to an emergency. Every
classroom, office, and space on campus presents different advantages and challenges in responding to an emergency. Consider how you would respond for every space you frequent.
Sonoma State University Police Services is available 24 hours a day, 7 days a week to respond to any emergency that may develop. You can reach Police Services by calling (707) 664-4444.
If you have questions about emergency preparedness or response or questions about these procedures or how to prepare and respond to any emergency or disaster, please contact Emergency Services at firstname.lastname@example.org.
Every emergency poses a unique and ever-changing combination of factors and challenges, so no guide can ever be 100% complete. Plan ahead. Safety is a responsibility we all share.
Director for Emergency Services
* 911 calls, including those from mobile phones, will be answered by the closest public safety dispatch center and are not automatically referred to regional CHP centers.
Safety and emergency response at Sonoma State University is a responsibility shared by hundreds of employees across many departments. The following numbers are provided for routine calls and non-emergency situations. Most departments listed below are staffed between the hours of 8:00 a.m. and 5:00 p.m.
Counseling and Psychological Services
Disability Services for Students (Voice)
Disability Services for Students (TDD)
Seawolf Service Center
Student Health Center
NOTE THE FOLLOWING:
Location of Incident
Direction of Travel
Male or Female
Do not attempt to apprehend or interfere with a subject who is committing or you believe may commit a crime, except in case of self-protection.
HOW TO REACH POLICE
NON-EMERGENCY: (707) 664-4444
If an uncontrolled release occurs from any type of vessel containing potentially hazardous materials, the following steps should be taken:
SUSPECTED GAS LEAKS OR SUSPICIOUS ODORS SHOULD BE REPORTED TO POLICE BY CALLING 911.
In the event of major damage or destruction, emergency responders will evaluate buildings and determine if/when it is safe for occupancy. Do not reenter a building with visible or suspected structural damage until cleared by emergency responders. Never enter a building when a fire alarm is sounding.
HOW TO RECOGNIZE AND HANDLE A SUSPICIOUS PACKAGE
Inappropriate or Unusual Labeling
WHAT TO DO
Gender of Caller:
Note the following:
BLOOD, BODY FLUID OR INFECTIOUS EXPOSURES
Biological exposure is any contact between the eyes, mouth, mucus membrane and/or any non-intact skin with blood or other bodily fluid that could carry infection. If you are exposed, immediately wash the area with soap and water or use eye wash for 15 minutes. Notify your supervisor. They will work with you to seek medical care, complete the required paperwork and make the proper notifications.
Injuries can be prevented. Be sure your work area is kept neat and hazards are reported right away. Non-urgent work orders should be reported to Seawolf Services at (707) 664-2308. Emergency work orders should be called into Facilities Services at (707) 664-2317.
All workplace injuries must be reported. Please visit http://web.sonoma.edu/hr/payroll/workers-compensation/ or call Human Resources at (707) 664-3100 to learn more and obtain reporting forms.
In the event of an emergency, people with disabilities should observe the following evacuation procedures:
For additional information, advice, assistance, or accommodation, please contact Disability Services for Students or Emergency Services.
SSU is committed to ensuring equal access to students, faculty, staff, and guests. This commitment includes ensuring that people with disabilities are reasonably accommodated during preparation for emergencies and during emergency response and recovery. In addition to the information in this guide, please contact Disability Services for Students or Emergency Services if you require additional guidance or assistance.
An active shooter is an event in which one or more persons are actively engaging in killing or attempting to kill people in a populated area. In most cases, active shooters use firearms and there is no apparent pattern or method to their selection of victims.
If faced with an active shooter incident, there are three things you can do that make a difference.
RUN - When an active shooter is in your vicinity:
HIDE - If evacuation is not possible, find a place to hide.
FIGHT - AS A LAST RESORT, and only if your life is in danger:
POLICE RESPONSE - When law enforcement officers arrive:
Know that help for the injured is on its way. Rescue team officers and emergency personnel will care for the injured and facilitate evacuation as soon as possible.
Civil disobedience takes two basic forms: mass disobedience like protests or riots, and individual disobedience like altercations and assault. Mass civil disobedience is a real cause for alarm. If the disturbance is outside of a building, take measures to prevent their entry into the building. Lock all the perimeter doors to discourage entry. Do not aggravate the crowd or draw attention to yourself or the building. By definition, a riotous crowd is out of control and without reason. Do not try to protect the building or its contents by interfering with the unruly mob.
In the event of civil disobedience:
If you are in contact with a student who appears to be an immediate threat to his or her own safety or that of others, call 911.
Quick Reference for Helping Students having difficulties:
Respond to the Student
Refer to a Mental Health Professional at the Counseling Center
Consult with On-Campus Resources – Discuss your concerns about a student with any of the following on campus resources.
In the event an emergency requires you to leave the building, follow the directions of team leaders, the fire department, or law enforcement personnel. Proceed to the nearest stairwell exit.
Remain calm. Do not run and do not use elevators. Upon reaching the street or lobby move away from the building to allow emergency service personnel to enter.
Persons with hearing impairments may not hear emergency alarms – communicate that there’s an emergency by:
People using crutches, canes or walkers:
If you are unable to evacuate a person with a disability or an injured person, advise the individual to wait at the stairwell entrance, if possible, and wait for assistance. Notify first responders immediately of the location and description of the person.
Accounting For Employees After An Evacuation
To ensure the fastest, most accurate accounting of your employees:
Refer to your department emergency plan for any additional emergency procedures specific to your work area. If the evacuation is due to an emergency that cannot be immediately resolved, information will be disseminated through the SSU Alert emergency notification system or at each evacuation site. Do not send employees home with authorization from University Police, Emergency Services, or Human Resources.